Hi, I'm Robert Mills, a content and communications strategist based in the UK.
I’ve worked in content across my entire career, with a focus on digital since 2008. The golden threads through all my roles have been clear writing and understanding audiences.
I'm a journalism graduate and experienced writer. I've been a data analyst in local government and an Audience Research Executive at the BBC.
I was agency-side for 8 years, managing client projects and working on their content strategies and content creation. I was also a Head of Content for a SaaS company, owning every stage of the content lifecycle.
I started Fourth Wall Content in 2021 to help organisations with their content challenges. I’ve worked with charities, local Government, public sector, the armed forces, the NHS and various research, UX and content agencies.
Above all else I consider myself a writer. In 2011 I wrote a design communication book for an independent publisher. I've since written for industry magazines and blogs including Smashing Magazine, UX Booth and Content Marketing Institute.
I'm lucky to have been a guest on a few content and UX podcasts. I've been able to share my experience and advice while chatting to amazing peers and industry leaders. Here are some of the podcasts I've been on.
I'm proud to have spoken about content at events in the USA, Spain, Denmark, Australia and across the UK. I've taken the stage at Confab, ContentEd, Lavacon Conf, HighEdWeb, Utterly Content and more.
Rob has been fundamental to developing new approaches and practices for bilingual design across Wales. He has been a big part of work across Wales to improve user experiences for people who access services in Welsh or English.
He always champions users and the user needs. He expertly balances the needs of the users with business requirements and project constraints, ensuring that we consistently deliver value.
Rob works to an exceptionally high standard. Much of our work involves collaboration and influence across complex stakeholder groups and I have been confident in his ability to champion best practice across senior policy officials, decision makers and practitioners.
